Creating
links

So that every interaction is unique, so that every moment is unforgettable

About iKanbi

Creating
solutions

Helping you to transform, outsource and digitise your customer strategy

Solutions

Creating
experiences

Because our relationship is much more than just a business relationship

Your sector

Number of interactions, across all channels,
currently managed by Ikanbi for its customers in 2023.

Our customers

News

Voicebots in debt collection: From automation to personalization

Voicebots in debt collection: From automation to personalization 958 539 Emilie Coene

Debt collection poses a constant challenge for businesses, requiring a delicate balance between maintaining financial health and preserving positive customer…

Toy drive: a success story driven by solidarity

Toy drive: a success story driven by solidarity 1280 1920 Emilie Coene

At iKanbi, this season holds a special meaning, tinted with solidarity and sharing. This year, our toy drive has been…

Multilingual customer service is not a luxury; it’s a necessity

Multilingual customer service is not a luxury; it’s a necessity 1640 924 Emilie Coene

This conversation with the CEO of the iKanbi group, Daniel Coene, highlights the importance of providing customer service in the…