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Crisis management

“At iKanbi, we think and behave differently!”

How can you manage your crisis communications in the event of an epidemic, a fire, a corporate restructure, a backlog following a campaign, pollution or an accident?

And, above all, how can you deal with incoming calls and messages if you are dealing with a crisis? iKanbi’s contact centre is here to manage your crisis.

iKanbi has developed specific skills in crisis management analysis and consultancy. With our ability to analyse the situation, implement different operational models, rapidly increase staff numbers and adapt our spaces, we can be ready to respond to the public’s questions and consumers’ requests in record time.

Health Sector

Over the last ten years, the health sector has undergone a major transformation. Centralisation and outsourcing of appointment scheduling, digitisation of processes, remote patient support, monitoring of high-risk contacts…

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