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Our commitments and values

Let’s build a more sustainable future together

We are deeply convinced that iKanbi‘s responsibility extends far beyond our commercial activities. We believe in responsibility at all levels: safety, human, societal, and environmental. Therefore, we are committed to integrating these values into all our practices, from human-centered management to fair social practices, and the development of an ecological and sustainable environmental policy.

The values that guide us

Our values are not just words, but principles that guide each of our actions and enable us to build strong and lasting relationships based on trust, respect, and excellence with our clients, partners, and community of collaborators.


Open and clear communication, constructive exchange and honesty


Dignity, consideration, recognition of the value of each individual


Reliability, accountability, credibility, strong partnership


Authentic and lasting relationships, active listening, availability


Excellence, competence, professionalism
and passion

iKanbi is committed to security

iKanbi places particular importance on security, given the sensitive nature of our activities. As a provider of customer relationship management services, the confidentiality and integrity of our clients’ data are paramount. That’s why we invest in advanced security measures, certifications, and rigorous processes to ensure data protection and build trust with our clients.

iKanbi is committed to its Community of employees

We firmly believe in the importance of taking care of our employees, recognizing that they are the cornerstone of our success. Therefore, we consider the well-being of our employees as a top priority and are committed to creating a work environment where everyone feels valued, respected, and supported in their professional and personal development. We strive to provide a healthy work environment conducive to the physical and mental health of each individual, through initiatives aimed at promoting a balance between work and personal life, as well as active support for stress management and the promotion of overall well-being.

We are deeply committed to the professional development of our employees. We offer them opportunities for training and growth, encouraging them to expand their skills and reach their full potential. Our culture fosters continuous learning and innovation, enabling everyone to progress in their career significantly.

At iKanbi, we believe in a culture of equal opportunities and diversity. We are committed to creating an inclusive environment where every employee, regardless of their background, gender, or journey, has the opportunity to succeed. We promote a culture of openness, respect, and acceptance, thereby encouraging diversity of ideas and perspectives.

By ensuring the well-being, professional development, and equal opportunities of our employees, we ensure that they are fully engaged, motivated, and ready to tackle challenges successfully.

iKanbi is committed to society

We believe it’s essential to make a positive contribution to society. Whether in Belgium or in the foreign countries where we operate, we’re firmly committed to making a positive and meaningful impact.

Each year, we support numerous organizations that work to help people or raise awareness about important causes. We believe in the power of collective action and are proud to contribute, on our scale, to projects that make a real difference in people’s lives.

iKanbi is committed to the environnement

iKanbi is committed to environmental protection and reducing its carbon footprint. We are actively working on our environmental policy, and as part of this commitment, we are proud to announce that we are a certified Ecovadis Bronze company. However, we do not stop there; we aspire to reach new heights in sustainability.

To achieve this, we are taking concrete steps to reduce our consumption of natural resources and minimize our impact on the environment. This includes initiatives such as reducing our energy consumption, optimizing our processes to reduce waste, and adopting sustainable practices in all aspects of our operations.

We also support reforestation projects and other nature conservation initiatives to offset our residual carbon footprint. Additionally, we actively raise awareness among our employees about the importance of environmental sustainability and encourage them to adopt eco-friendly behaviors in their daily lives.

By integrating these commitments into our business model, we aspire to be a catalyst for positive change, inspiring our employees, clients, and partners to also contribute to a better future. At iKanbi, we are convinced that together we can build a more just and sustainable world for future generations.