iKanbi is a leader in the business process outsourcing (BPO) and contact center industry, offering customized solutions to improve and optimize customer relationships. With over 33 years of experience, we combine high-quality human expertise with the latest technologies to meet the unique needs of our clients worldwide.
iKanbi positions itself as a strategic partner by offering a comprehensive range of solutions, from consulting and support to full or partial outsourcing of customer relationship management, as well as innovative technological solutions. Our expertise and commitment to service excellence enable our clients to optimize their processes, reduce costs, generate revenue, and enhance the customer experience. Each solution is custom-designed to meet the specific needs of each company, regardless of its size or industry. With iKanbi, our clients benefit from a collaboration focused on long-term value creation and centered on their objectives.
We position ourselves as a true partner who listens to your needs and remains flexible. Discover how our expertise, deep commitment and flexibility can transform your customer relationship and drive the growth and success of your business.
Debt collection poses a constant challenge for businesses, requiring a delicate balance between maintaining financial health and preserving positive customer…
At iKanbi, this season holds a special meaning, tinted with solidarity and sharing. This year, our toy drive has been…
This conversation with the CEO of the iKanbi group, Daniel Coene, highlights the importance of providing customer service in the…
At iKanbi, we believe in the importance of valuing and supporting our employees. Joining our teams means becoming part of a dynamic company where innovation and excellence are at the heart of our actions. We offer an inclusive and caring work environment conducive to professional and personal development. Our employees benefit from continuous training, career advancement opportunities, and stimulating projects. Additionally, our commitment to social and environmental responsibility makes iKanbi a responsible employer. As a true springboard for the future, iKanbi offers you the opportunity to shape your career.
