Your solution maker
Health
“ An innovative human approach to healthcare services ”
Presentation
Over the last ten years, the health sector has undergone a major transformation. Centralisation and outsourcing of appointment scheduling, digitisation of processes, remote patient support, monitoring of high-risk contacts: these are just a few examples of this change.
Companies distributing medical and paramedical equipment, pharmaceutical products and healthcare insurance, blood sampling and medical analysis laboratories and hospitals are increasingly connected as we enter an era of eHealth.
Our approach
To help you, iKanbi’s outsourcing service provides a flexible and modular approach: consultancy, technological solutions, crisis management, information services, order taking, remote secretarial work and back office services for patients and the public
For example, we work closely with certain public bodies including AVIQ (Agence pour une Vie de Qualité) for Covid-19 contract tracing and Vaccination’s call-center, medical practices and laboratories and some health insurance companies.
Our employees
We ensure strict compliance with the General Data Protection Regulation (GDPR) to guarantee the privacy of the public and patients.
Our customer advisers have completed training on the GDPR, are empathetic and usually have experience in the medical sector (nurses, care assistants, etc.) or in social services (educators, ambulance workers, nurses, social workers, medical secretaries, etc.).
Do you want to join our team and work on ambitious projects ?
Our solutions
Our technologies integrate securely with our customers’ infrastructure and software to ensure efficient contact.
Among other services, we offer automated management of appointment scheduling and online diary sharing. Visit our Télésecrétariat site:https://www.telesecretariat.be
The advantages for you:
Contact an expert
Any questions? Any information?
Do not hesitate to contact our teams! We will be happy to answer your request as soon as possible.