At iKanbi, October will be pink

At iKanbi, October will be pink 1640 924 Emilie Coene

October brings many things: the changing of seasons, pumpkins, and Halloween decorations… But it is also marked by an extremely important cause, the fight against breast cancer. That’s why, throughout this October, we will be conducting awareness, information, and fundraising campaigns within iKanbi to support the Think Pink Association.

Pink ribbons for hope

One of the most recognizable symbols in the fight against breast cancer is the pink ribbon. These small ribbons carry great hope and have become the universal symbol of solidarity with those affected, near and far, by this disease. Throughout the month of October, we will be selling pink ribbons in support of the Think Pink Association. The proceeds from these sales will be fully donated to the Association to support their programs for prevention, early detection, and patient support.

Buying a pink ribbon is more than just a symbolic gesture. It is a concrete way to contribute to the fight against breast cancer and to help those affected by it navigate this challenge with courage and dignity.

Breast cancer screening awareness

Awareness is a key element of our commitment to the fight against breast cancer. We want all our female employees to be informed and aware of the importance of early detection. To this end, awareness campaigns are being organized throughout the month of October to help them better understand the risks and methods of breast cancer screening.

Early detection can save lives, and we want all our female employees to be proactive in terms of their health.

Join us in this crucial fight

The fight against breast cancer is a cause that is close to our hearts, and we believe in the power of collective action. We invite you to join us throughout the month of October by purchasing a pink ribbon, participating in our awareness campaigns, sharing information about breast screening, or simply expressing your solidarity with those fighting this disease.

Together, we can make a difference and contribute to a future where breast cancer is a thing of the past. Join us in this crucial fight for women’s health and for a world without breast cancer.

Dounia et Silke, employées chez iKanbi

Portraits of Dounia and Silke, employees at our contact centre in Berchem

Portraits of Dounia and Silke, employees at our contact centre in Berchem 1920 1483 Emilie Coene

iKanbi Group opened our new site in Berchem in January 2023; it’s a contact centre which specialises in supporting and managing remote customer relationships. A multi-cultural hub which is home to plenty of talented professionals, our new site in Berchem is close to both Antwerp and BrusselsPublic transport and major roads are also close by; this is a major advantage.

iKanbi’s contact centre in Berchem boasts secure spaces across a single floor, totalling 1.250 m².

Our spaces are also designed to ensure the well-being of all our employees:

  • Relaxation areas
  • Ergonomic training rooms
  • Ergonomic furniture
  • A cafeteria
  • A coffee corner
  • A gym

And to tell you all about it, we’ve spoken with a couple of people who have contributed to iKanbi Berchem’s success.

Read on to find out what Dounia and Silke, 2 iKanbi employees from Antwerp, have to say.

Dounia et Silke, employées chez iKanbi

What is your role and what do you like most about your job?

Dounia: ” As a coach, I guide and support our agents to ensure that every customer interaction with our customer service is a positive experience. I’m proud to have contributed to this positive impact on our customers. I love the endless possibilities it offers and the unique situations it creates. It also gives me the opportunity to grow as a person and to develop my skills.”

Silke: ” I’m proud to have joined iKanbi six months ago as Customer Advisor! I help our customers deal with different situations and challenges. Every day, I’m surprised by our customers’ unique questions and stories. Being able to help them gives me a sense of satisfaction and I enjoy talking with them. I can put my talkative nature to good use in my job!”

Do you prefer working at home or in the office?

Dounia: “Although I’m more productive when working from home, I’m happy to be a part of the inspiring and stimulating work environment at the office. It’s the ideal place in which to build on my relationships with my team and to take advantage in-person coaching and mentoring.”

Silke: ” Although I like the convenience of working from home, I prefer to work in the office. I feel at home there and I like seeing my colleagues in person.”

How would you describe the atmosphere in the Berchem office?

Dounia: ” The Berchem office is an energising oasis! The young and dynamic atmosphere creates an inspiring and rewarding working environment in which I have the freedom to express my creativity and share my opinions. The motto “hard work pays off” motivates me to do my best every day.”

Silke: ” When you enter the office, you’re greeted by the dynamic energy of our fantastic colleagues. It’s a great place to work and grow and I really feel at home among all these amazing people.”

Do you have an inspiring story to share with us?

Dounia: ” As a coach, I have experienced countless inspiring events which have made me who I am today. From activities with colleagues to spontaneous brainstorming sessions, I’ve learned that there’s always an opportunity to embark on adventures and to have fun at work. It’s difficult to choose just one story; every day is an experience in itself. I’ve created so many good memories with my supervisor and the other agents which really motivate me!”

Silke: “Recently I received a call from a customer who called to say that he was really grateful to one of our colleagues. He appreciated what she’d done and asked me to thank her with a special message. This heart-warming moment gave me such a boost and showed me that we really do make a difference for our customers.”

>>> Do you want to join Dounia and Silke? Discover our job offers <<<